Privacy Policy

Last updated: May 2026

Introduction

Woolsy respects your privacy. This policy describes how we collect, use, and protect your personal information when you visit woolsy.ca or make a purchase.

What we collect

When you browse our site, we may collect:

Device and browser information (for site performance)
Pages visited and time spent (for improving the shopping experience)

When you make a purchase or create an account, we collect:

Name, email address, and phone number
Shipping and billing address
Payment information (processed securely by Shopify Payments)
Order history

How we use your information

To fulfill and ship your orders
To communicate about your order status
To send marketing emails (only if you opt in)
To improve our website and products

How we protect your information

Your payment information is processed securely through Shopify Payments and is never stored on our servers. We use industry-standard encryption to protect your personal data.

Sharing

We do not sell your personal information. We share data only with service providers necessary to fulfill orders (shipping carriers, payment processors) and only to the extent required.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. If you have subscribed to marketing emails, you can unsubscribe at any time using the link in any email.

Cookies

We use cookies to remember your cart, preferences, and to understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work correctly without them.

Contact

If you have questions about this privacy policy or your personal data, contact us. We typically respond within one business day.

Woolsy is operated by Furs Forever Inc., Toronto, Ontario, Canada.